1、早上好,先生. good morning, Sir.
? ? ? ? ? ? ? ? ? How do you do?
3、很高兴见到您 Glad to meet you.
4、欢迎到我们酒店来 Welcome to our hotel.
5、愿您在我们酒店过得愉快 I hope you’ll enjoy your stay with us.
13、谢谢您 Thank you (very much)!
14、谢谢您的帮助 Thank you for your help.
15、太感谢您了 It’s very kind of you.
16、别客气不用谢 You are welcome./ Not at all. / Don’t mention it.
17、很高兴为您服务 It’s my pleasure.
18、很抱歉 I’m sorry.
19、对不起 Excuse me.
20、对不起,让您久等了 Sorry to have kept you waiting.
21、我为此道歉 I apologize for this.
22、我能帮您什么吗? Can I help you? /What can I do for you?
23、有什么能为您效劳的? Is there anything I can do for you?
24、我能借用您的电话吗? May I use your phone?
25、我可以知道您的名字吗? May I have your name please?
26、您可以把名字签在这儿吗? Can you sign here, Sir?
27、先生,您想要点什么? What would you like, Sir?
28、上楼 Go upstairs 下楼 Go downstairs. 在二楼 It’s on the second floor.
29、请这边走 This way, please.
30、往右转 Turn right, please.
31、在大厅靠近大门 It’s in the lobby near the main entrance.
32、在走廊尽头 It’s at the end of the corridor.
33、请走好 Mind your step.
34、请当心 Be careful, please.
35、请别遗忘您的东西 Please do not leave anything behind.
36、请不要在这里抽烟 Do not smoke here, please.
I’m sorry to hear that. I hope you’ll get better soon.
I’m sorry to hear that. Have a good rest.
I’m sorry to hear that. But take it easy.
I hope you did not hurt yourself
Are you hurt?
Did you hurt yourself?
Certainly, Sir. I’ll fetch it.
Yes, Sir. It’s no problem.
Here you are, Sir.
Here is your change, Madam.
Just a moment, please, Miss. I’ll go and get it right now.
Sorry to have kept you waiting.
After you, Madam.
You first, Sir.
Excuse me, Madam?
Could you please make way, Madam?
May I come through, please?
Excuse me, please.
I beg your pardon.
By all means, Sir. Let me help you.
Certainly, Madam. Let me help you.
Go ahead, please. You are welcome.
Let me take that, Sir.
What can I do for you?
It’s very kind of you.
No, thank you. We are not allowed to drink on duty.
Excuse me. I must serve that client.
I’m sorry, Sir. I must go. Nice talking with you.
Will you excuse me, please?
Yes, I see.
Really? How interesting!
Please take your time, Sir. There is no hurry.
Don’t worry, Madam. We’ll see to it.
Don’t worry, Sir. We’ll clean it up.
Excuse me, Sir. May I have your room number?
Sorry for interrupting.
May I take up a few moments of your time?
Would you be so kind as to sign it?
I’ll be with you as soon as possible.
Follow me, please Sir.
Would you please come this way?
Mind your step, Sir.
May I suggest you hold the rail? It’s very slippery, Sir.
Here we are, Room 2608.
Will that be all, Madam / Sir?
Is there anything else I can do for you?
Is there anything else I can get for you?