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餐饮服务流程英语

leafer

.带位篇

1.您喜欢坐这张桌,还是坐靠窗的呢?

Would you prefer a table over here or by the window?

2.这张桌子太吵/太拥挤/太脏/离自助餐台太远。

This table is too noisy/crowded/mess/far from the buffet.

3.这张台离自助餐近,方便取餐。

This table is close to buffet, it’s convenience to take food.

4.您是需要坐吸烟区还是非吸烟区呢?

Would you like to sit in the smoking area or non-smoking area?

5. 还会来人吗?先生/女士?

Is anyone joining you, sir/madam?

6. 整个餐厅都坐满了,目前暂时没有空位给您。

The restaurant is full now, So far we don’t have a free table.

7. 您先请,先生/女士。

After you, sir/madam.

8 您在找朋友吗?请看一圈 。 恐怕您的朋友还没有来。

Are you looking for your friend? Please do. Maybe your friend not come yet! (不太确定的口气)

二.祝愿篇

1.希望再次见到您。

Hope to see you again./ I’m looking forward to seeing you again./ Hope to serve you again.

2.谢谢您的光临,祝您有一个愉快的晚上。

Thank you for your coming, have a nice/pleasant evening.

3.希望您用餐愉快。

Please enjoy a meal/ Have a good meal.

三.交流篇

1.您对您的用餐还满意吗?

Are you satisfied with your meal ? / How is everything ? / Is everything to your satisfaction ?

2. 餐厅的营业时间是从早上6:00 到晚上 12:00,三餐均有自助餐和零点提供。

Our operation time is from 6:00 am to 12:00 pm, we serve buffet and a-la-carte two style for all day.

3. 很高兴为您服务。

I’m pleasure to serve you.

4.请小心地板滑。

Please be careful, the floor is sleepy.

5.如果您想在房间用餐,可以打电话到送餐部。它们24小时营业。

If you like to have a meal in your room, you can make a call to the room service. The room service is available 24 hours.

6.真是明智的选择。许多客人都给予它很高的评价!

That’s good choice. Many guests give high comments on it.

7.先生,您是住店客人吗?您在这里住几天呢?

Are you staying in our hotel , sir ? How many days will you stay here? Or How many nights will you stay with us ?

8.没关系/没事/别介意。

It’s doesn’t matter! / That’s all right. / Don’t mention it. / It’s nothing at all.

9. 对不起,打扰了/ 打断了。

I’m sorry to disturb you./ interrupt you.

9.我们餐厅可一次容纳180人同时用餐。

Our restaurant can hold 180 seats for guest.

10. 我们餐厅经常举行不同形式的美食推广,以确保经常给客人一个新鲜的感受。

Our restaurant do different food promotion very often, ensure always give guest a fresh look.

11.我们的厨师来自北京,他在这个领域有多年的工作经验。

Our chef comes from Beijing, he has many years work experience in hotel career.

12. 好久没有见您了? 最近一切还好吗?

Long time no see you ! (常用的口头语) How are you recently?

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