Rose 就是 Modern Office Ltd.公司的前台，现在我们来看看她是怎样接待来访客人的吧。
Mr. Hussein 与 Rose 所在公司的销售经理 Mr. Shelli 预约在11:30会面，看 Rose 怎样接待如约前来的 Mr. Hussein。
ROSE: good morning. Can I help you?
MR HUSSEIN: good morning. Is this Modern Office Ltd.?
ROSE: Yes it is.
MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.
ROSE: May I have your name, please?
MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company.
ROSE: Let me see...Ah yes, Mr. Hussein. Please take a seat, Mr. Hussein. I'll tell the Manager's Secretary you are here.
MARIA: Mr. Shelli's Office.
ROSE: Hello Maria, this is Reception. Mr. Omar Hussein is here. He has an appointment with Mr. Shelli at 11:30.
MARIA: Mr. Omar Hussein?
ROSE: Yes, he's from the Gulf Trading Company.
MARIA: Oh, yes, that's right. I'll come and fetch him now.
ROSE: Thanks. (REPLACES PHONE) Mr. Shelli's secretary is coming down now.
MR HUSSEIN: Thank you.