(T = Tony, B= boss)
T: Hello, it's Tony, in Manchester.
B: Oh, hello Tony. How's the exhibition? Is it going well?
T: Er, no, not really. It's very quiet actually! We are not doing much!
B: What? That's awful? How can you say that, Tony? Did you speak to the conference manager again?
T: Er, no, no. Why?
B: To get a better stand of course! We are paying a lot of money for that exhibition and for your hotel! Can't you speak to him again?
T: Er, OK. I'll do my best.
B: Have you spoken to any good agents yet?
T: Well, yes. There is one company, they seem very nice.
B: Nice? Nice? Have they got any experience? Are they reliable?
T: Erm, er, I'm not sure. I'll ask May...
T: Hello? Are you still there?
B: Yes, I'm here.
T: Em, we aren't sure about the agents.
B: Tony, please could you speak to them again and get more details about their experience.
T: But, they want to sign a contract tomorrow.
B: No, Tony. Do NOT sign anything until we know a lot more about them. Please get full details about their track record. I want to know who they've worked with before, exactly. Can you please send me a full report tomorrow.
T: But I was going to go to the cinema tonight!
B: Tony, you are not there to go to the cinema!
T: Fine. We also need more brochures.
B: OK. I'll send some more immediately. I'll start preparing a contract but we need a lot more information.